The primary difference is in their professional experience and skill sets in remote infrastructure management and customer support industry. In general, L1 technicians have 1-2 years of experience, L2 technicians have 2-4 years of experience and L3 technicians have 3+ years of experience and have excellent performance record in server administration.
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With over 13 years of expertise in server management, our company is
a trusted leader in the industry. We specialize in optimizing and maintaining servers to ensure
maximum performance and reliability for businesses of all sizes.