XIELES SUPPORT – WEB HOSTING SUPPORT SERVICES OF SUPERIOR TECHNICAL QUALITY

Xieles Support is a provider of reliable and affordable outsourced web hosting support, consisting of 24×7 Technical Support, Remote Server Administration, Server Security, Linux Server Management, Windows Server Management and Helpdesk Management to Web Hosting companies, Data centers and ISPs around the world. We are experts in Linux and Windows Server Administration, Advanced Server Security, Server Security Hardening. Our primary focus is on absolute client satisfaction through sustainable pricing, pro-actively managed services, focus on server security and delightful customer support.

When it is about your customers, it is better not to take chances and depend on the customer and technical support of just about any outsourced web company. Making things easy, straight-forward and uncomplicated is Xieles Support offering par excellence outsourced web hosting support services.

When you choose us to support your endeavour as an outsourced server management company, you have no such worries though! For we are one of the leading support service providers to server management companies; offering unparalleled backend framework for small, medium, and large companies in the US.

WHY CHOOSE XIELES SUPPORT?

A Range Of Customer – Friendly Plans

We have four unique packages that have been designed to match the varying needs of our customers. Server Management, Web hosting Support, Application Development, and Hourly Administration packages that offers a comprehensive range of services. Our helpdesk is available 24×7 for all our customers so that you never feel that you are alone to manage it all on your own!

Customer – Centric Services

Prompt servicing is what we believe in. Our customers love the way our experts listen to their issues and help resolve the same. Our customer-friendly team is always accessible to listen to your feedback and work dedicatedly to enhance our support services.

With the exceptional technical expertise of our core team as well as our customer support team, a focus-oriented approach, and ever ready to go beyond customer expectations, enabling us to offer customer-centric outsourced web support services to the best server management company for all your server hosting related services.

As long as trained professional Xieles team is there at the backend offering seamless support, a complete dedicated team or semi-dedicated team, you can be sure of your operations being in the most capable hands. Let us be your eyes from all backend work, while you can focus on your core area of work!

SERVER MANAGEMENT

24×7 Support Coverage

Server Hardening

Security Check and Reports

Periodic Log Analysis

24×7 Server Monitoring

Complete Server Management

Linux/Windows/FreeBSD Supported

With and Without Control Panel

Starting USD $69.99

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WEB HOSTING SUPPORT

24×7 Support Coverage

L1/L2 Helpdesk and Chat Support

Same Team Works Everyday

30 Minute Response Time

6 Hour Resolution Time

Free Admin Hours for L3

Unlimited Servers

Linux/Windows/FreeBSD Supported

Starting USD $299

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APPLICATION DEVELOPMENT

Graphics and Website Design

Website Development

Custom Software Development

DevOps and Automated Deployment

Cloud Applications

Mobile Applications

Software Security Fixes

Application Maintenance

USD $20 Per Hour

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HOURLY ADMINISTRATION

24×7 Support Coverage

30 Minute Response Time

6 Hour Resolution Time

Cloud Services

Security Services

Server Migrations

Risk Assessment and Monitoring

Linux/Windows/FreeBSD Supported

USD $20 Per Hour

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HOW WE WORK

how we work

NEWS UPDATES

Remote Work Life How To Confront Transition

May 2020

Published new article “Remote Work Life: How To Confront Transition” on our blog

outsourced_web_hosting_support_provider

Sep 2019

Published new article “The Delights of Working with Outsourced Web Hosting Support Providers” on our blog

best cpanel alternatives

Sep 2019

Published new article “Best cPanel Alternatives” on our blog

Cloud monitoring tools

Jul 2019

Published new article “Cloud Monitoring Tools” on our blog

TESTIMONIALS

“They handle everything polite and professional, I can stress up a bit when server goes down and I don’t know where to look, because I haven’t been involved in installing hardening, but everything was solved smoothly and I had time to stress down, when the techs solved the issue…”
Stefan Mannian, XBTHOST
I – and escNorge as a company – would like to thank you at Xieles for your support through the past couple of years. You are listening, your response are fast – and you make problems and issues understandable, with respect and patience. Now, with help for a new site and server configuration, our sites are running faster and better than ever.
Eivind M. Saetre, escNorge
We use Xieles along side our internal support team to help provide customers will the best support possible and we are very pleased with Xieles. They have listened to us when we had feedback and they keep working hard to be better which is what you want to see from a company. They do keep to their agreements and response times to ensure customers are updated asap on any issues they might be having.
Jonathon Lucas, Hostmedia UK
I have ordered the semi-dedicated team from them 15 days ago. Until now I am very satisfied. They gave me an outstanding support. I was moving one server to another and I have about 20 accounts with errors and they solve it all in a very quick way. They are available to chat on MSN or by phone.
Paulo Santos, 1000 Megabytes

TECHNOLOGIES