OUTSOURCED WEB HOSTING SUPPORT
Xieles Support is a provider of reliable and affordable outsourced web hosting support, consisting of 24×7 Technical Support, Remote Server Administration, Server Security, Linux Server Management, Windows Server Management and Helpdesk Management to Web Hosting companies, Data centers and ISPs around the world. We are experts in Linux and Windows Server Administration, Advanced Server Security, Server Security Hardening. Our primary focus is on absolute client satisfaction through sustainable pricing, pro-actively managed services, focus on server security and delightful customer support.
SERVER MANAGEMENT
24×7 Support Coverage
Server Hardening
Security Check and Reports
Periodic Log Analysis
24×7 Server Monitoring
Complete Server Management
Linux/Windows/FreeBSD Supported
With and Without Control Panel
Starting USD $69.99
WEB HOSTING SUPPORT
24×7 Support Coverage
L1/L2 Helpdesk and Chat Support
Same Team Works Everyday
30 Minute Response Time
6 Hour Resolution Time
Free Admin Hours for L3
Unlimited Servers
Linux/Windows/FreeBSD Supported
Starting USD $299
APPLICATION DEVELOPMENT
Graphics and Website Design
Website Development
Custom Software Development
DevOps and Automated Deployment
Cloud Applications
Mobile Applications
Software Security Fixes
Application Maintenance
USD $20 Per Hour
HOURLY ADMINISTRATION
24×7 Support Coverage
30 Minute Response Time
6 Hour Resolution Time
Cloud Services
Security Services
Server Migrations
Risk Assessment and Monitoring
Linux/Windows/FreeBSD Supported
USD $20 Per Hour
HOW WE WORK
NEWS UPDATES
May 2020
Published new article “Remote Work Life: How To Confront Transition” on our blog
Sep 2019
Published new article “The Delights of Working with Outsourced Web Hosting Support Providers” on our blog
Sep 2019
Published new article “Best cPanel Alternatives” on our blog
Jul 2019
Published new article “Cloud Monitoring Tools” on our blog
TESTIMONIALS
“They handle everything polite and professional, I can stress up a bit when server goes down and I don’t know where to look, because I haven’t been involved in installing hardening, but everything was solved smoothly and I had time to stress down, when the techs solved the issue…”
I – and escNorge as a company – would like to thank you at Xieles for your support through the past couple of years. You are listening, your response are fast – and you make problems and issues understandable, with respect and patience. Now, with help for a new site and server configuration, our sites are running faster and better than ever.
We use Xieles along side our internal support team to help provide customers will the best support possible and we are very pleased with Xieles. They have listened to us when we had feedback and they keep working hard to be better which is what you want to see from a company. They do keep to their agreements and response times to ensure customers are updated asap on any issues they might be having.
I have ordered the semi-dedicated team from them 15 days ago. Until now I am very satisfied. They gave me an outstanding support. I was moving one server to another and I have about 20 accounts with errors and they solve it all in a very quick way. They are available to chat on MSN or by phone.
