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Home 2017-09-29T13:28:01+00:00

XIELES SUPPORT – A REWARDING SERVER MANAGEMENT SOLUTION AT YOUR REACH

Xieles Support is a provider of reliable and affordable internet services, consisting of Outsourced 24×7 Technical Support, Remote Server Administration, Server Security, Linux Server Management, Windows Server Management and Helpdesk Management to Web Hosting companies, Data centers and ISPs around the world. We are experts in Linux and Windows Server Administration, Advanced Server Security, Server Security Hardening. Our primary focus is on absolute client satisfaction through sustainable pricing, pro-actively managed services, focus on server security and delightful customer support.

SERVER MANAGEMENT

24×7 Support Coverage

Initial Server Hardening

Weekly Security Check and Reports

24×7 Server Monitoring

Complete Server Management

All Linux/Windows/Free BSD platforms Supported

Starting USD $69.99

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HOURLY ADMINISTRATION

24×7 Support Coverage

Unlimited Tickets

30 Minute response time

6 Hour resolution time

All Linux/Windows Platform Supported

USD $20 Per Hour

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APPLICATION DEVELOPMENT

Graphics and Website Design

Website Development

Cloud Applications

Mobile Applications

Software Security Fixes

Web Application Upgrades

Web Application Maintenance

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SEMI DEDICATED TEAM

24×7 Support Coverage

Helpdesk Support

Same Team Works Everyday

30 Minute Reply Time

6 Hour Resolution Time

All Linux/Windows Platforms Supported

USD $299 per month

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HOW WE WORK

how we work
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NEWS UPDATES

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Sep 2017

Published new article “Staying Safe and Secure in Amazon AWS” in our blog

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Aug 2017

Published new article “Petya Ransomware” in our blog

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Aug 2017

Published new article “Wannacry – A Nightmare For Vulnerable Windows Systems” in our blog

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Feb 2017

Published new article “Shopify App Development” in our blog

TESTIMONIALS

“They handle everything polite and professional, I can stress up a bit when server goes down and I don’t know where to look, because I haven’t been involved in installing hardening, but everything was solved smoothly and I had time to stress down, when the techs solved the issue…”
Stefan Mannian, XBTHOST
I – and escNorge as a company – would like to thank you at Xieles for your support through the past couple of years. You are listening, your response are fast – and you make problems and issues understandable, with respect and patience. Now, with help for a new site and server configuration, our sites are running faster and better than ever.
Eivind M. Saetre, escNorge
We use Xieles along side our internal support team to help provide customers will the best support possible and we are very pleased with Xieles. They have listened to us when we had feedback and they keep working hard to be better which is what you want to see from a company. They do keep to their agreements and response times to ensure customers are updated asap on any issues they might be having.
Jonathon Lucas, Hostmedia UK

I have ordered the semi-dedicated team from them 15 days ago.
Until now I am very satisfied. They gave me an outstanding support.
I was moving one server to another and I have about 20 accounts with errors and they solve it all in a very quick way.
They are available to chat on MSN or by phone.

Paulo Santos, 1000 Megabytes

TECHNOLOGIES