XIELES SUPPORT – A REWARDING SERVER MANAGEMENT SOLUTION AT YOUR REACH
Xieles Support is a provider of reliable and affordable internet services, consisting of Outsourced 24×7 Technical Support, Remote Server Administration, Server Security, Linux Server Management, Windows Server Management and Helpdesk Management to Web Hosting companies, Data centers and ISPs around the world. We are experts in Linux and Windows Server Administration, Advanced Server Security, Server Security Hardening. Our primary focus is on absolute client satisfaction through sustainable pricing, pro-actively managed services, focus on server security and delightful customer support.
SERVER MANAGEMENT
24×7 Support Coverage
Initial Server Hardening
Weekly Security Check and Reports
24×7 Server Monitoring
Complete Server Management
All Linux/Windows/Free BSD platforms Supported
Starting USD $69.99
HOURLY ADMINISTRATION
24×7 Support Coverage
Unlimited Tickets
30 Minute response time
6 Hour resolution time
All Linux/Windows Platform Supported
USD $20 Per Hour
APPLICATION DEVELOPMENT
Graphics and Website Design
Website Development
Cloud Applications
Mobile Applications
Software Security Fixes
Web Application Upgrades
Web Application Maintenance
SEMI DEDICATED TEAM
24×7 Support Coverage
Helpdesk Support
Same Team Works Everyday
30 Minute Reply Time
6 Hour Resolution Time
All Linux/Windows Platforms Supported
USD $299 per month
HOW WE WORK
NEWS UPDATES
Aug 2017
Published new article “Petya Ransomware” in our blog
Aug 2017
Published new article “Wannacry – A Nightmare For Vulnerable Windows Systems” in our blog
Feb 2017
Published new article “Shopify App Development” in our blog
Feb 2017
Published new article “Developing Extensions in Magento 2” in our blog
TESTIMONIALS
“They handle everything polite and professional, I can stress up a bit when server goes down and I don’t know where to look, because I haven’t been involved in installing hardening, but everything was solved smoothly and I had time to stress down, when the techs solved the issue…”
I – and escNorge as a company – would like to thank you at Xieles for your support through the past couple of years. You are listening, your response are fast – and you make problems and issues understandable, with respect and patience. Now, with help for a new site and server configuration, our sites are running faster and better than ever.
We use Xieles along side our internal support team to help provide customers will the best support possible and we are very pleased with Xieles. They have listened to us when we had feedback and they keep working hard to be better which is what you want to see from a company. They do keep to their agreements and response times to ensure customers are updated asap on any issues they might be having.
I have ordered the semi-dedicated team from them 15 days ago.
Until now I am very satisfied. They gave me an outstanding support.
I was moving one server to another and I have about 20 accounts with errors and they solve it all in a very quick way.
They are available to chat on MSN or by phone.
