Resolution Time is the total time taken to resolve a ticket, starting from the time it was opened. In most cases, our technicians are able to maintain a resolution time of 6 hours. However some cases will require more time than usual, like migration, data restoration, malware scan etc.
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With over 15 years of expertise in server management, our company is
a trusted leader in the industry. We specialize in optimizing and maintaining servers to ensure
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