Xieles Support

Can I change my support plan to any other plan?

Yes, you can upgrade to a higher-level plan at any time. If you pay for support on an annual basis, you will simply be charged the difference in fees, prorated for the remainder of your support contract. You can downgrade your plan when your annual contract expires. If you pay monthly, your fee will be adjusted up or down the following month. This fee may be prorated if you make a change in the middle of the month.

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