Buy Semi Dedicated Team 2017-10-06T11:53:59+00:00

SEMI DEDICATED TEAM

Are you looking to outsource web hosting support? Do you require staff to keep up the technical department running and take care of your customers? You are at the right place. If you cannot afford to hire technical staffs to work solely for your Company, we have our Support Engineers to look after your Technical Side of your Business. They will be working for multiple clients and you will be one of them. A team consists of Redhat/Microsoft Certified Technicians. All Semi Dedicated Support Teams are supervised by a Quality Manager, who will be monitoring customer communications and ensuring that your Company gets the Best Quality Support for your Customers.

$299/Month

STARTER

  • 24×7 Support Coverage

  • Quality Assurance

  • Helpdesk Support

  • Unlimited Servers

  • Same team works everyday

  • 5 Free Admin Hours

  • 5 tickets per day

  • L1 and L2 tickets only

  • L3 tickets will be escalated and solved in 12 hours

  • Guaranteed 30 Minute Response Time

  • 6 Hour Resolution Time

  • 7 Day Free Trial

Addon Plans

$399/Month

BASIC

  • 24×7 Support Coverage

  • Quality Assurance

  • Helpdesk Support

  • Unlimited Servers

  • Same team works everyday

  • 10 Free Admin Hours

  • 10 tickets per day

  • L1 and L2 tickets only

  • L3 tickets will be escalated and solved in 6 hours

  • Guaranteed 30 Minute Response Time

  • 6 Hour Resolution Time

  • 7 Day Free Trial

Addon Plans

$599/Month

PREMIUM

  • 24×7 Support Coverage

  • Quality Assurance

  • Helpdesk Support

  • Unlimited Servers

  • Initial Server Hardening

  • Same team works everyday

  • 15 Free Admin Hours

  • 15 tickets per day

  • 24×7 Server Monitoring ( 5 Minute Interval )

  • L1 and L2 tickets only

  • L3 tickets will be escalated and solved in 6 hours

  • Guaranteed 30 Minute Response Time

  • 4 Hour Resolution Time

  • 7 Day Free Trial

Addon Plans

$899/Month

ENTERPRISE

  • 24×7 Support Coverage

  • Quality Assurance

  • Helpdesk Support

  • Unlimited Servers

  • Initial Server Hardening

  • Same team works everyday

  • 20 Free Admin Hours

  • 20 tickets per day

  • 24×7 Server Monitoring ( 5 Minute Interval )

  • L1 and L2 tickets only

  • L3 tickets will be escalated and solved in 6 hours

  • Guaranteed 30 Minute Response Time

  • 4 Hour Resolution Time

  • 7 Day Free Trial

Addon Plans